T mobile not receiving texts - 2 days ago · If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. STEP 1. STEP 2.

 
14 Feb 2023 09:55 PM. I have transferred my number to Sky with an IPhone 13. However I am not receiving text messages or any calls. Plus everytime I need an authorisation code it does not come through. I have chatted to Apple and they said to contact Sky about this. I have also done lots of different things to fix this but still no use.. Shameless the movie

You can send and receive unlimited texts to any country in the world where texting is available (except Cuba or Wallis & Futuna). Stateside International with Mobile If you have a Go5G, Magenta, ONE Plan, Simple Choice, or most plans activated after November 2015, you can add Stateside International with Mobile for just $15/month more per line.Jun 2, 2023 · Apple. Android. Go to your Settings. Tap Phone and then Blocked contacts. Select Edit, the number or contact to update, and then Unblock. Go to your Messages. Tap the Menu (3 dots) and then Settings. Choose Block Numbers and Messages and then Blocked Messages. Select messages to be unblocked.Explorer. Options. 02-06-2021 02:13 PM in. Galaxy S21. add another texting app Textra, make it the default texting app, then switch back to samsung messages and you should start receiving text from them again...this happened to me as well. 0 …Mar 13, 2021 · Start a new discussion in Account & services by email or at T-Mobile Support. Following Not receiving verification texts --NOT using DIGITS in these streams: Inbox. This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email …Check to make sure your line is not currently blocking short codes/that the feature is not enabled. "Commercial Messages Commercial messages are text messages business send to their customers and come from two number types: Shortcode 4/5/6-digit sender number Longcode 10-digit sender number Businesses must have your permission to …Again, T-Mobile Care hasn't been too helpful this time around. Yes, I had this issue yesterday with a customer. I reset the network settings, gave the customer a new SIM card, and restarted the device. The device disconnected from the network, then reconnected to the cellular network, and then started to work and receive calls like normal.Dec 29, 2023 · Method 4. Restart Your Phone. A simple reboot can often fix many minor issues of Android. You can restart your phone and see if it can resolve the issue that not receiving texts from one person. To restart your phone, do the following: Press and hold the power button until a menu pops up. Tap the Restart button. If you're only missing shortcode texts, call CS. There's a switch they have to throw to enable if it's a line that previously blocked short code texts. iMessage and RCS messaging on Android will conflict with Digits. Be sure to turn them both off, on Android RCS is called "chat features." Jun 4, 2020 · Tested with my S20 to my wife's S20 with various setups. It appears to be a Samsung problem, since Google Messages works with other clients. Solved: I've been having issues sending and receiving messages on the samsung messaging app. This only happens when I'm texting with anyone - 1264500. Dey 12, 1400 AP ... Tech found problem is "scam shield" a T-Mobile app. Fix is remove scam shield.Then go to Play store, reinstall. One phone had issue, other two .....S23 Ultra on T-Mobile - NOT receiving text messages. Just got my phone and realized I'm only getting messages from iphone users. Not getting texts from Android users using RCS chat. They can choose to push it through as an SMS and it seems to come thru, but that defeats the purpose of RCS chat. Even if I turn off RCS chat features on my end ...In today’s digital age, communication has evolved significantly. Gone are the days when sending and receiving text messages required a mobile carrier plan. With the rise of smartph...I have a note 20 ultra and am randomly not receiving texts. Happens mor... Community. Community Home; Recently active topics; Unanswered questions; Network & Coverage; Coverage & Signal 2134; International 403; Devices; Android 2035; Apple 1094; SyncUP and IoT 205; Other Devices 473; ... I've done every trick t-mobile has suggested.Tir 5, 1402 AP ... How to access T-Mobile text message history? If you're a T-Mobile customer, you may be wondering how to access and save your t-mobile text ...Now go to the Apps section of your cellphone and tap on the Messages app. Next, select the storage option and clear app data and cache. Furthermore, a few T-Mobile users cleared the Carrier Services app on their cellphone and got their SMS working again. You can do it with ease under Settings –> Apps –> Carrier Services –> Storage.Aug 1, 2023 · Try contacting the Mint support services for guidance. To conduct Mint Customer care, dial 800-683-7392. Or else select to chat with their expert on the Mint Mobile Help Center Website. If you are not receiving Texts, you might have a problem with connection with network signals. Try turning on Airplane mode for a while.Dec 29, 2023 · Method 4. Restart Your Phone. A simple reboot can often fix many minor issues of Android. You can restart your phone and see if it can resolve the issue that not receiving texts from one person. To restart your phone, do the following: Press and hold the power button until a menu pops up. Tap the Restart button. Jan 11, 2024 · Make sure your phone line is turned on. If you use multiple SIMs, make sure the phone number you want to use is selected and turned on. In the Settings app, tap Messages. Turn iMessage off and then back on. Tap Send & Receive. Tap the phone number you want to use with Messages.Basic troubleshooting · Restart your phone. · Turn off Wi-Fi to ensure you're using the T-Mobile network. · Turn on VoLTE. · Uninstall downloaded ap...Ditto. To fix the problem….you should “Reset your Network Connection”. This solves the majority of the issue around not getting verification codes and/ or two-factor authentication. Call ATT support to do this or you can do it via the app yourself….under Wireless Support —>Click the “Start Connection Refresh” button.In today’s digital age, mobile payment apps have revolutionized the way we handle financial transactions. Among the most popular options are CashApp and Venmo, both offering conven...on ‎28-03-2022 11:47. My number was ported from Sky to O2 a couple of weeks ago. Everything works fine - except I now found out that I'm not receiving texts sent from abroad. So I can send texts and also receive texts from UK numbers and make calls to UK and foreign numbers, but any automated texts sent from other countries (for instance from ...We'll be happy to guide you in the right direction @ddmitrow. The first step when having a group messaging issue, is to remove the group and delete previous messages (have all members do the same). Then create a new group message and attempt it again. From what you've described, the issue is on your friend's end.Feb 28, 2024 · You have a bad connection. T-Mobile blocked digit or short codes. The site blocked your number because you requested too many texts in a short period. Your plan …Nov 6, 2022 · 3. Incorrect APN Settings. If your APN settings are incorrect, it can also cause text messages not to send. The APN (Access Point Name) is the network that allows your phone to connect to the internet. So, if your APN settings are wrong, it can affect your ability to send and receive text messages. 4.The split port issue is something that doesn't happen very often, and it's usually a system malfunction, which could be from either the losing or gaining provider. It happens to all mobile companies, not just Virgin. I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge.The FCC adopted a package that "affirmed consumers’ rights to control the calls they receive," while also allowing telecom companies to offer customers technology to block robocall...WAP push is a type of text message that contains a direct link to a particular Web page. When a user is sent a WAP-push message, he receives an alert that, once clicked, directs hi...Login using your T-Mobile ID. If you don't have a T-Mobile ID, learn how to get one. New T-Mobile IDs cannot sign into DIGITS until 24 hours have passed, or recently changed security questions within 24 hours. Complete 2-factor authentication. To verify your identity, T-Mobile will send a text to your phone number.6 days ago · Reboot the phone. Sometimes there are endless loops or other issues behind the scenes that you may be unable to diagnose but are easily solved with a reboot. This …Login using your T-Mobile ID. If you don't have a T-Mobile ID, learn how to get one. New T-Mobile IDs cannot sign into DIGITS until 24 hours have passed, or recently changed security questions within 24 hours. Complete 2-factor authentication. To verify your identity, T-Mobile will send a text to your phone number.Aug 5, 2023 · As such, the MMS texts or group texts not working properly might be because your TracFone prepaid plan has expired. 3. Issues with Local TracFone Service Network. ... If your TracFone is not receiving or making calls, it might be due to a local service outage, your current TracFone plan being expired, or due to damage to your TracFone SIM card ...In the Settings app, tap Messages. Turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages. If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings." Let us know the results. If you change messaging apps on your phone and don’t receive messages, you may need to turn off RCS chats. Fix problems sending or receiving messages from specific contacts. Delete the contact and add it again. Check if you blocked them. Verify that their phone number is correct. Check if you need to specify a country code (e.g. +1 for US ... Turn off Bluetooth. Make sure you downloaded the DIGITS app. Open the app store. Check for any app updates and install them. Make sure your device is updated to Apple iOS 13 / Android 8 or newer. Clear the DIGITS app data and restart the device. Log out of the app and log in again using the T-Mobile ID. Oct 6, 2023 · To reset network settings on your Android device, follow the steps mentioned below: Open “Settings” on your phone. Tap on “System” or “System & Updates”. Select “Reset Option” or “Reset”. Select “Reset Wi-Fi, mobile & Bluetooth”. Select and Confirm Reset. 4. Update The Messages App On Your Phone.29-09-2022 10:21 PM. I am experiencing the same issue with not receiving texts periodically, have to restart to get to work. The mobile service also does not always reconnect when going from a non-service area (basement of my office building) back into an in-service area. Have to toggle airplane mode or restart to get mobile service to kick in ...In today’s digital age, receiving text message verification codes has become an essential part of our everyday lives. One of the primary reasons for not receiving SMS verification ...In the Settings app, tap Messages. Turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages. If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings." Let us know the results.Try turning off your mobile device, wait about 10 seconds, and turn it back on. This simple action will often get everything working properly again. Make sure Airplane mode is off. Try removing any shell, case, or skin that you have on your device. Check if service is available in the country you're visiting or the cruise you're on.Apr 30, 2023 · If your iPhone still isn't receiving texts from Android, reset the Network Settings by heading to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You can also reset your iPhone to factory settings, but remember that it erases all the data on your device. 6.Dec 20, 2022 · If you can’t receive international texts, make sure to ask them the reason. If the SIM card is worn out, ask for a replacement. In most cases, your carrier should be able to help fix the problem or will guide you accordingly. Here are the contact pages and customer care numbers of popular US carriers: T-Mobile: 1-800-937-8997; AT&T: 1-800-331 ... Text messages can't be sent and can't be received if: Your device isn't connected to a cell signal or Wi-Fi. Airplane mode is on. Roaming or Mobile Data is turned on. Software or memory issues — Your messaging app might run into software, memory or cache issues that prevent text messages from working. You can restart the device or app to try ... You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack. If you think I helped please feel free to hit the "Thumbs Up" button below. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G …Apr 30, 2023 · If your iPhone still isn't receiving texts from Android, reset the Network Settings by heading to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You can also reset your iPhone to factory settings, but remember that it erases all the data on your device. 6.My mother is certifiably coupon crazy. It’s not unusual for her to emerge from the grocery store having paid only a few bucks for a… By clicking "TRY IT", I agree to receive...If you're having trouble with your data but can still call & text, we'll do our best to get you reconnected. ... If not, check out Signal issues / no service ...Here’s how to add, change or remove a phone number on the PayPal website: Go to your Settings. In the Phone Numbers section: Click + Add New to add a new phone number. Enter the details then click Add phone number . (Remember to confirm it). To edit your phone number, click Change next to the number. Make your edits, then click Update …Dec 29, 2022 · Here are the best-reviewed fixes for your Samsung phone not receiving texts. 1. Reboot Samsung Phone. Restarting your phone is a perfect place to start the troubleshooting procedure for Samsung S20 not receiving text messages. Rebooting the device typically resolves a variety of faults and problems without any hassle.Jul 22, 2022 · 1. Remove the SIM card from your Android phone and reinsert it in the iPhone. 2. On the iPhone, start the Settings app and tap Messages . 3. Turn off iMessage by swiping the button to the left. 4 ... Same here (also DIGITS on Android)! SMS messages receive fine on the base phone number, but nothing ever shows up in the DIGITS messaging from banks, etc. However, sending a test message from the phone’s base number to the DIGITS number does work both ways. N. … Perhaps some samsung factory message apps start to show incompatibility with message delivery to apple user devices over time. Would try this method before switching carriers. Goes without mentioning that problem-free operation is not guaranteed and can still recur as technology shifts regardless of network or phones. 3 days ago · A corrupt cache often leads to issues like ‘phone not receiving texts’. Step 1: Long-tap on the Messages icon and open the app info menu. Step 2: Select storage and cache and tap clear cache.I'd recommend deleting the old group chat and trying to create a new one. 2. Recreational-Sith. OP • 2 yr. ago. Thanks for the suggestion. No there hasn't been anyone move from one OS to a new one. I was recently added to the group text here where I work and there are 5 people I cannot receive messages from in group texts, all T-Mobile users.Sep 5, 2023 · T-Mobile Not Receiving Texts – Top Working Fixes. If you’re having trouble with T-Mobile not receiving texts, you’re not alone. Many T-Mobile customers have reported difficulties with sending and receiving text messages. Fortunately, there are some steps you can take to fix the issue. Restart Your DeviceFeb 6, 2022 · One week ago I added a line to my sister’s T-Mobile plan and got an iPhone 13. Previously, I was on Google Fi with a Pixel 5, which runs over T-Mobile’s network in my area. The phone numbers for me and my husband were ported over, which they said was successful. However, I am not receiving texts fro...Aug 22, 2023 · Scroll down and tap Reset. If prompted, enter your security lock. Tap Delete all. Enter your password and tap Done to proceed with the reset. After the reset, set up your phone as a new device. It ...In today’s digital age, communication has evolved significantly. Gone are the days when sending and receiving text messages required a mobile carrier plan. With the rise of smartph...Sep 28, 2021 · About iMessage and SMS/MMS - Apple Support -- Since you're only receiving blue (iMessages) and not receiving green (SMS), on your iPhone go to Settings > Messages, and make sure that "Send as SMS" and "MMS Messaging" are both turned on. Next, scroll up to the top of the Setting and make sure that your telephone number appears in "Send & Receive".Jun 15, 2023 · Android not receiving all texts. I am having issue receiving text messages from iphone users, sporadically. I have gone through all of the trouble shooting steps. I have confirmed through My T-Mobile that I can see the phone number, time and date they were sent to me, but they never made it to my Samsung S22. As of late Wednesday, it appears that people who do not have T-Mobile aren’t receiving my text messages. To me, they look like they’re sent, however, both Verizon and AT&T customers aren’t receiving anything on their end. I spoke to T-Mobile via Facebook and I’ve done the following: Cleared cache on phone. Cleared cache and data on ... TextFree is a free calling and texting app that allows users to send and receive text and picture messages in addition to calls from a dedicated phone number. TextFree works over W...Dec 19, 2022 · Not receiving verification codes via text IPhone 11 Pro with iOS 15.5, T-Mobile. I am not receiving texts from providers sending a verification code (Social Security, Simplisafe, my credit union, etc) and I get “not delivered” messages when texting someone who does not have iMessage, though some of the texts are getting through even with the “not delivered” message. Apr 30, 2023 · If your iPhone still isn't receiving texts from Android, reset the Network Settings by heading to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You can also reset your iPhone to factory settings, but remember that it erases all the data on your device. 6. Mordad 30, 1400 AP ... Mine didn't need to update, besides that I followed everything else, still won't receive texts from any iphone user.... texting and Wi-Fi · Wi-Fi Calling · International ... If you do not know your password, you can request it from your email provider. ... If you receive error ...14 hours ago · SOLUTION: Some simple solutions you can try include (1) restarting the device, (2) updating the device, (3) ejecting and re-inserting the device’s SIM card if …2 replies. I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at once into my phone. This is looking to be a TMobile issue. I'm on an iPhone 11 Pro with the latest version of iOS.Here are some of the ways to fix it when notifications are not showing up on your Android device. Check That Do Not Disturb is not enabled. It may seem obvious, but forgetting Do Not Disturb is enabled is one of the most common causes for not receiving notifications. If this setting is on (enabled), turn it off, and they will start working ...Mar 11, 2023 · Go to Settings. Tap on SIM Card and Mobile Networks. Tap on the SIM Card that you want to change the settings for. Go to Preferred Network Type. Now choose 2G. 5. Set a High Message Limit. You might not also be receiving any messages because you have not set a high Message limit.Galaxy S22 not receiving text messages. That seems to be the case for many Samsung Galaxy S22 users as they are not receiving text messages on Verizon, T-Mobile, and other carriers. However, the messages do go through once they reboot their phones (1,2,3,4,5,6). SourceApr 19, 2022 · Here are some other things to try: Check your device's memory storage. If it's full, messages may not come through. Make sure your device is updated to the latest software. Add +1 (the country code) before the 10-digit phone number for all your contacts in the U.S. Check the ‘Block’ feature and deactivate it. 3. Delete and Re-Add the Contacts. Identify the numbers from which you cannot receive messages. Delete these numbers from the ‘Contacts App’. Also, delete the conversation from the Messages app. Turn OFF your Motorola phone, wait for 30 seconds, and then turn it ON again.May 25, 2022 · I really wish I could find out what service uses this phone number. 507-748-0008. Also worth noting: If you text “stop” or “start” to this number you receive an appropriate reply, such as you have been subscribed or unsubscribed to messages from this number. Quote. Dec 13, 2021 · Open Settings > Battery and make sure Power saving mode is turned off. Go into More battery settings and turn the Adaptive battery slider to the off. 2. Check Network Connectivity. One of the ...I recently transferred from Tesco mobile to sky mobile, transferring my old number to my new SIM card with sky mobile. I am able to receive texts from family and friends, but I cannot receive one time use password texts and verification codes from organisations such as Barclays Bank, Monzo, Snapchat, university organisations etc. …Mordad 30, 1400 AP ... Mine didn't need to update, besides that I followed everything else, still won't receive texts from any iphone user.Check the T-Mobile’s Network Signal Bar. Make sure that your phone has enough signal to …Dec 1, 2023 · On most Android devices, you can go to Settings > Network and internet > Internet, tap the gear icon next to your carrier, then glance at the Mobile data toggle. Remember also that if your signal ...May 4, 2022 · Deleting your Messages cache doesn’t delete your text messages. Open Settings on your phone and navigate to Apps & notifications > Messages. Choose Storage & cache. Select Clear cache to clear the app’s cache files. The Message app’s issues caused by cache files should now be resolved.May 18, 2023 · Now, you can ask the other person to send you a message again. 2. Restart iPhone. Rebooting your iPhone fixes the usual glitches on your phone. You can simultaneously hold the power and volume up ... Oct 11, 2023 · Updating your device might fix the issue causing your phone not to receive calls. To update your Android device, go to the Settings app and tap on Software Update. If there is an update available, tap on the Download and Install button. Then, tap on the download button at the bottom of the screen to begin the update.Feb 15, 2023 · Reset the network settings on the mobile. Placing the phone into airplane mode and then restarting it. Verifying the correct number was selected under 'Chat Features' within the messaging app. Turning 'Chat Features' off completely. My phone number is listed as 'unknown' within 'about'.Esfand 18, 1401 AP ... How to fix not receiving text messages Android | Can't receive sms verification code [Updated]. Techno Aura•174K views · 2:03. Go to channel ...I recently purchased a new iPhone 14. After setting it up, I entered some apps that require two factor authentication. None of the codes were received via text message. I can get them via phone call or email, but I want the text method. I also just noticed I am not getting messages from those with non-iPhone devices such as …

Jul 23, 2022 · 1. Remove the SIM card from your Android phone and reinsert it in the iPhone. 2. On the iPhone, start the Settings app and tap Messages . 3. Turn off iMessage by swiping the button to the left. 4 .... Myfreecam app

t mobile not receiving texts

Jul 26, 2023 · Check your notification settings. You won't receive message notifications if your notification settings aren't configured correctly. Open Settings > Notifications > Messages, and make sure the Allow Notifications toggle is turned on. Then make sure the boxes for Lock Screen, Notification Center, and Banners are all checked.Feb 4, 2022 · I recently switched from plusnet to Sky and have kept my number. I can send text messages but can only receive from someone in my contact list. I need to be able to receive text messages from people outside of my contacts, ie banks for OTPs or microsoft when trying to verify my account. I've done all the usual - clear cache, clear data, nothing ...Jan 30, 2024 · Turn On iMessage. If you're not receiving messages from iPhone, iPad, and Mac users, the iMessage toggle might be disabled in the Settings app. iMessage is Apple's proprietary message service, denoted by blue bubbles in a message window. To enable the iMessage toggle on your iPhone, open the Settings app. Then, choose the "Messages" option. In today’s digital age, receiving SMS messages has become an integral part of our daily lives. Whether it’s for personal or professional use, having the ability to receive text mes...Aug 25, 2023 · Step 1: Tap and hold on Messages. Step 2: Tap the App info icon (represented with lowercase I). Step 3: Scroll down and tap Storage. Step 4: Tap Clear cache at the bottom of the screen. After ...Jul 26, 2023 · In the Phone app, tap the three dots > Settings > Blocked Numbers. If the switch next to Unknown is turned on, tap it to turn it off. Check with your cell phone carrier. Depending on your plan, you may be limited in the types of text messages you can receive. If you're unsure, contact your provider to ask if your plan prevents verification texts.Dec 2, 2022 · Can Send Texts but Not Receive Android. If you are having trouble sending or receiving texts on your Android phone, you may need to clear the app cache for your text messaging app. On Samsung devices, try Settings > Apps > Messages > Storage instead. Tap the Clear cache button and see if your texts are working. Why Is My Nokia Phone Not ...Esfand 18, 1401 AP ... How to fix not receiving text messages Android | Can't receive sms verification code [Updated]. Techno Aura•174K views · 2:03. Go to channel ...Fix 6: Try Updating your System Software. Using old software on your device while updates are available might cause the device to malfunction. This might be why Verizon is not receiving texts and facing unknown issues. So, look out if your system software has pending updates and update it to the latest version.Go to Settings > General > [Device] Storage to check your storage. 8. Ensure that your iPhone number can receive messages. Here is how you can check: On your iPhone, go to Settings > Messages > Send & Receive. In the “You can receive iMessages to and reply from” section, ensure that your phone number is checked. 9.Dec 1, 2023 · Doublecheck the iPhone’s SMS and MMS options. Have the other person open the Settings app on their iPhone, then scroll down and select Messages. Two options should be enabled: Send as SMS and ... Feb 15, 2023 · Reset the network settings on the mobile. Placing the phone into airplane mode and then restarting it. Verifying the correct number was selected under 'Chat Features' within the messaging app. Turning 'Chat Features' off completely. My phone number is listed as 'unknown' within 'about'.... texting and Wi-Fi · Wi-Fi Calling · International roaming ... You can now send and receive emails from this account. ... Not Sell or Share My Personal Information...Jun 4, 2020 · Tested with my S20 to my wife's S20 with various setups. It appears to be a Samsung problem, since Google Messages works with other clients. Solved: I've been having issues sending and receiving messages on the samsung messaging app. This only happens when I'm texting with anyone - 1264500. You can send and receive unlimited texts to any country in the world where texting is available (except Cuba or Wallis & Futuna). Stateside International with Mobile If you have a Go5G, Magenta, ONE Plan, Simple Choice, or most plans activated after November 2015, you can add Stateside International with Mobile for just $15/month more per line.Aug 27, 2023 · 1. Make Sure Messaging Is Enabled. If you've just set up your iPhone or completed an iOS update, there is a chance iMessage isn't enabled. If not enabled, you won't receive texts from other iPhones. To turn this on, head to Settings > Messages > iMessage. Below iMessage, you will also see a setting for Send & Receive. If you're only missing shortcode texts, call CS. There's a switch they have to throw to enable if it's a line that previously blocked short code texts. iMessage and RCS messaging on Android will conflict with Digits. Be sure to turn them both off, on Android RCS is called "chat features." Login using your T-Mobile ID. If you don't have a T-Mobile ID, learn how to get one. New T-Mobile IDs cannot sign into DIGITS until 24 hours have passed, or recently changed security questions within 24 hours. Complete 2-factor authentication. To verify your identity, T-Mobile will send a text to your phone number. Mar 1, 2024 · 1. Restart Your Phone. While you can call T-Mobile for help, the rep who answers will almost always ask if you turned your phone on and off first. This simple step ….

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